How Do I Get My Money Back From Wix?

How do I chat with Wix?

Chat With Site VisitorsGo to your site’s dashboard.

Note: This feature is available from any section of your dashboard.Click the Inbox icon at the top right corner.Click the visitor you want to chat with.From Wix Inbox, type your message in the text box at the bottom.Click Send..

Does Wix have chat support?

Currently, Wix does not offer support via chat. However, we are always working to update and improve our products, and your feedback is hugely appreciated. If this is a feature you would like to see in the future, please click Vote for this feature and we’ll make sure to keep you updated.

How do I cancel auto renewal on Wix?

To turn the auto renewal off:Go to Premium Subscriptions in your Wix account.Click the Show More icon next to the relevant plan.Click Cancel Plan.Click Cancel Now.Provide the reason for cancellation and click Cancel Now.

How do I delete my free Wix account?

Go to Account Settings, scroll down, and click the Deactivate Your Account button on the bottom right. Follow the instructions on the next page. Once you’re on the Deactivate My Account page, click the button and confirm to fully delete your Wix account.

How do you delete a site on Wix App?

To delete your site:Open your site’s dashboard.Click Quick Actions.Click Move to Trash.Click Move to Trash to confirm.

What is Wix Premium Support?

Purchasing a Premium Plan entitles you to receive premium support. As a premium user when you submit a ticket, the ticket is automatically placed in the premium ticket queue to receive a faster reply.

How do I remove my credit card from Wix?

Removing a Payment MethodGo to Payment Methods in your Account Settings.Click Actions.Click Remove.Click Remove to confirm.

Can you cancel a domain?

If you decide to cancel (delete) a domain from your account, you can do so at any time. … When you cancel a domain name, it is immediately deleted from your account. You may wish to turn off auto renew instead.

Can you upgrade your Wix plan at any time?

You can upgrade your existing Premium Plan to a plan with more features, or a longer subscription period. The upgrade takes effect immediately.

Can I get my money back from Wix?

You can cancel your Premium Plan at any time within the first 14 days and receive a full refund. No questions asked! If the first 14 days have ended and you feel you deserve a refund, click here to tell us why and we will review your request.

How do I cancel my Wix subscription and get a refund?

Go to Subscriptions in your Wix account.Click the Show More icon next to the relevant plan.Click Cancel Plan.Click Cancel Now in the pop-up to confirm. Note: This does not cancel your plan immediately, rather your plan simply does not renew at the end of the subscription period.

How long does a Wix refund take?

Refunds can take up to 3-5 business days to reach your customer’s credit card/bank account, depending on the financial institution. Notes: Refunds cannot be canceled nor reversed. After providing a partial refund to a customer, you can still refund them for the remaining amount at a later point in time.

How do I cancel my Wix?

Go to Subscriptions in your Wix account. Click the Show More icon next to relevant subscription. Click Cancel Plan/Domain/Mailbox/App….Step 4 | Close your account.Make sure you are signed in to your Wix account.Click here to open the Close Your Wix Account window.Click Close Wix Account Now and then click Yes.

Does Wix have email?

Wix’s plans don’t include email accounts. Therefore, if you’d like a professional-looking email such as info@your-domain.com, you’ll need to purchase a separate service.

Does Wix charge monthly?

You can pay for your Wix subscription either monthly or yearly, with eight premium plans to choose from. … To remove Wix adverts from your site and use your own custom domain, you’ll need to upgrade to a paid plan. The cheapest premium plan is the $13 per month Combo plan.