How Do I Link My Unifi Account?

How do I register Unifi prepaid?

The registration is done only via the mobile@unifi app.

Download the mobile@unifi app from Google Play Store or Apple App Store and start registration for the new unifi mobile #BEBAS!.

How do I know my Unifi username and password?

Search for “username”. You will find many occurrences but the one you are interested in is yourPPOEusername@unifi. Below this username line, you will see yourPPOEpassword. It will also reveal your DDNS username and password which we usually set up once and forget always.

How do I know my Unifi account number?

Re: What is my Account webe number You can check your account in self care -> dashboard and it’s also available in your monthly bill.

How can I check my Unifi mobile plan?

Like *100# @Wintertiw, You could just scroll up where ztron already mention that the only way to check your balance is to download app mobilecare@unifi for postpaid and mobile@unifi for bebasplan/prepaid.

How do I access my Unifi account?

You can log in to Self-Care at and you can view and print your bill online. For your convenience we also keep your last 6 months bills. Please download the PDF and keep this copy safe for your future reference.

How do I add Unifi AP to my controller?

Chrome Web BrowserGo to and log in with your Ubiquiti SSO credentials.Go to the Devices section and locate the model with the Pending Adoption status. Click ADOPT.In the Adopt window that will appear, select the controller and the site that will be adopting the device and click Adopt.

How can I check my tm bill account?

TM existing customers can also call 100 to enquire about their bill by using their service account number. Once the account number is entered, customer will receive the latest bill information, outstanding balance and last payment made.

How do I check my Unifi coverage?

You can check service availability in your area online at, via Live Chat at myunifi app or, visit any TMpoint outlets nationwide, tweet us @helpmeunifi or message us at

How do I know my Unifi plan?

To find out if you’re eligible and what speeds you’re getting, you can login to your Unifi self-care account at From the top right menu button, click on Turbo Status. Once you’re in, will see your current package.