Question: What Is Telkom Toll Free Number?

Is Telkom 10210 free?

@TelkomZA on Twitter: “Customers can find us on: 10210 – Service 10213 – Sales 081180 – free on mobile For more information contact: media@telkom.co.za”.

How do I cancel my Telkom contract?

To cancel your service online, all you have to do is go to MyTelkom and select Manage Accounts, select Relevant Service / Account and select Cancel Applicable Services. You should then receive a reference number and a case number. Simple.

Why is my landline phone not working?

Make sure that the phone cord is plugged into the correct port on your phone or device. Unplug the phone or device from the wall jack. … If the dial tone returns it means your phone or device is damaged or defective. If these steps don’t solve the problem, you may need to replace your phone cord.

How do I send an email to Telkom?

Email Support. Telkom Internet technical support is available 24 hours on 10215 or email us on support@telkomsa.net, 7 days a week.

Can I cancel service contract?

Your right to cancel After 30 days, you can cancel and receive a partial refund. To cancel, write a letter to the dealer and the warranty company. If you are financing your vehicle, the price you paid for the service contract may be credited to your account balance.

How do I report a phone out of order?

Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly. Check your phone after the service call.

What is Telkom SMTP server address?

For the Incoming mail server, enter pop3.telkomsa.net. For the Outgoing mail server (SMTP) enter smtp.dsl.telkomsa.net. If you are not using ADSL as your internet connection then your outgoing mail server will be smtp.telkomsa.net.

How long does SIM swap take Telkom?

two daysAccording to the company, this process will take you a maximum of two days. Usually, though, it usually takes a day for the process to be finalized so you should be up and running in no time.

Why is there no dial tone on my landline?

Unscrew the box and disconnect the plug from the main test phone jack located inside the box. … If there is no dial tone, the problem is with the phone or outside wiring. Bring out another phone to test. If there is still no dial tone, it is the outside wiring and a problem for the service provider.

Are toll free numbers free on Telkom mobile?

“Telkom’s toll-free service is branded FreeCall (080). We do not charge customers calling a FreeCall number if the recipient/called party is also on the Telkom network, which is generally the case. “In this scenario, it is the recipient who carries the cost of the call.

How do I report a fault with Telkom?

To report a Internet fault, please complete this online form or phone 10210 (06:00 – 24:00). On submitting the form a service representative will phone/e-mail you with a solution and/or to verify/acquire more details, if necessary.

How do you cancel a phone contract?

Cancel phone contract by text Under the system, you just need to send a free text message to your provider stating you wish to leave. The provider will then send a text back with a unique code and any other related information to closing your account like termination charges and outstanding handset costs.

How do I check my Telkom contract?

Here are two easy ways to do a Telkom Mobile balance check to see your data, airtime and SMS balances:Prepaid and budget customers can dial *188# from their phones and smart devices and follow the on-screen instructions.You can download the free My Telkom app for Android or the My Telkom app for iPad and iPhones.

Why Telkom customers are fed up?

Durban – Telkom customers are fed up with the poor customer service they have been receiving from the information and communications technology services provider. Customers are at their wits’ end because Telkom has not been meeting their communication needs.

How do I contact Telkom customer care?

Select the department you want to talk to below:081180. Free from your Telkom Mobile Phone.For Sales 10213 For Service 10210. Free from your Telkom Landline.For Sales 10213. Free from your Telkom Landline.10214. Free from your Telkom Landline.