Question: Why Big Basket Is Not Working?

Why is BigBasket not working?

Online grocery player BigBasket temporarily suspended operations today, promising to be back soon.

“We are not operational today due to restrictions imposed by local authorities on movement of goods.

We are working with the relevant authorities to enable delivery as soon as possible,” BigBasket said on its website..

How do you get slots in Bigbasket during lockdown?

How to get an early slot on your next online grocery shoppingDon’t rely on one app. … Keep checking regularly.Try to order at night.Try to opt for less popular brands, more chance to get.Also Read | Swiggy now delivers groceries in 125 cities; Zomato Market available in 80 cities.More items…•

Why are BigBasket slots not available?

But as they turn to apps like BigBasket, there is growing frustration as delivery slots are unavailable. … “That was something we didn’t anticipate, and which meant we couldn’t pick orders and deliver them in sufficient numbers to satisfy the 3-6 fold increase in demand,” Menon wrote on Twitter.

What happened to BigBasket?

This time, the victim is bigbasket. Alibaba-backed bigbasket has merged its express delivery with its slotted delivery, the company confirmed to Moneycontrol after Entrackr reported that the company was shutting down its express service.

How can I complain to big basket?

To submit a customer service request click here. [All calls to our customer support number 1860-123-1000 will be recorded for internal training and quality purposes.]

Where are the slots in big basket?

Once you log in to your account, you will notice that on the right side of the website, under “My Basket” the next available slot in which you can order will be displayed.

Is big basket profitable?

So while FY 2019-2020 started of well for BigBasket, the end of FY 2018-2019 brought bad news in the form of nearly 2x losses compared to the previous year. … Despite the revenue growth, the company did not turn a profit — BigBasket’s losses stood at INR 348 Cr in FY19 as compared to INR 179 Cr in the previous year.

How can I get my money back from Bigbasket wallet?

So they credit the refund into wallet. If you want the refund to your original source of payment, just chat with them via Bigbasket app and they will initiate the refund to the original source of payment.

Is Shahrukh Khan owner of big basket?

The company announced it through a series of tweets. NEW DELHI: Online grocery store has roped in actor Shah Rukh Khan as brand ambassador for an undisclosed fee. … Vipul Parekh, cofounder of BigBasket, declined to give the financial details of the deal.

How can I chat with big basket customer care?

You can reach our customer care no on 080-68328399/080-43133399 or mail them at or you can give missed call at 080-68328355/080-43133355.

Which is better Grofers or big basket?

Delivery time slot: The delivery slot is another reason why Grofers is preferable since they deliver between 6 am to 11 pm. Whereas Big Basket gives the option of four types of slots to choose from. Delivery time: Depending on the store, Grofers claims 90-minute delivery time.

Is big basket Chinese company?

According to the report, 18 of India’s 30 unicorns are now Chinese-funded. Apart from Paytm, Ola, BigBasket, top Indian tech companies that have Chinese investors include Byju’s, MakeMyTrip, Zomato and Swiggy. … BigBasket recently received funding of close to $50 million from Alibaba.

How do I sell to big basket?

A trader may start selling with BigBasket upon registering with the online trading chain through its website….The following details must be specified for the purpose:Name.Mobile number.Name of the company willing to register.E-mail address.Desired password.Desired locale of operation.More items…

What is the minimum order for big basket?

There is no minimum order for delivery but we charge a nominal delivery fee as below. or above,the delivery charge is Rs. 0 (free delivery).

Who is the owner of big basket?

Hari MenonMr. Hari Menon is the CEO of, a company he co-founded in December 2011 with a vision of setting up India’s finest online food and grocery company.

What are big basket slots?

Currently we offer 4 delivery slots in a day; 7 am to 9:30 am, 10 am to 12:30 am, 4:30 pm to 7 pm & 7:30 pm to 10 pm. You can check the availability and book your delivery slot at the time of checking out.

Can we return items on big basket?

bigbasket has a no questions asked return policy if you are not satisfied with the quality of the products delivered to you. You can either return the products to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful.

How can I get refund from big basket?

Please get in touch with us via self-service on the bigbasket app or call on 1860 123 1000 for any such requests.